With Amazon, T-mobile customers can now link their mobile numbers and make hands-free calls over Wi-Fi via Alexa-enabled devices such as Echo Dot or Echo Show. This comes more than two years after the e-commerce giant partnered with AT&T for a similar position.
Customers need to enable the T-Mobile with Alexa skill from the Skills store and link their number to get started. Once the installation is complete, they can speak “Alexa, call John” or “Alexa, dial XXX-XXX-XXX” to make the call. When they receive a call, they can say “Alexa, answer call” or “Alexa, ignore call.” Users can also call 911 emergency services through Alexa by saying “Alexa, call 911.”
Once installed, calling will be available on all Alexa devices associated with your account. Go to to disable calling for one of them More>Settings>Communication in the Alexa app. Then tap on T-Mobile and deselect devices under the “Allow Calling” section.
“With this new Alexa Skill, you have the option to integrate your mobile number with Alexa across all three major carriers in the US: T-Mobile, AT&T, and Verizon. This benefit gives you more choice and makes it easier to connect with family and friends who matter most, whenever you want, wherever you are,” Amazon said in a blog post.
T-Mobile’s support page suggests that prepaid, business, government, and Sprint accounts are not eligible for this service.